This Privacy Policy explains how Mona Money ("we", "us", "our") collects, uses, and protects your personal data when you use the Mona app ("Mona"). We are committed to handling your data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR).

By using Mona, you agree to the collection and use of your data as described in this policy.

1. Who We Are

Mona Money is a financial coaching app based in the United Kingdom. For any privacy-related questions, you can contact us at: hello@monamoney.co.uk

2. What Data We Collect

Account information

When you create an account, we collect your name and email address.

Financial data you enter

Mona allows you to manually enter transaction and spending data. This information is stored securely and used solely to provide you with financial insights and coaching.

AI coaching interactions

When you interact with Mona's AI coaching feature, the financial data and context you provide within the app may be processed to generate personalised responses. We do not use your personal financial data to train AI models.

Device and usage analytics

We collect anonymised data about how you use the app - such as features accessed, session duration, and device type. This helps us understand what's working and improve the product.

3. How We Use Your Data

• To provide and operate the Mona app and its features
• To deliver personalised AI financial coaching based on the data you enter
• To improve and develop the app using anonymised usage analytics
• To send you product updates or important notices (you can opt out at any time)
• To respond to your support requests

We do not sell your personal data. We do not use your data for advertising purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Contract: to provide the service you signed up for
• Legitimate interests: to improve the app and ensure it works correctly
• Consent: for any optional communications such as product updates

5. Third-Party Services

We use a small number of third-party tools to operate Mona:

• Analytics provider: we use an analytics tool to collect anonymised usage data. This data does not include your name, email, or any financial information you enter.

These providers are contractually required to handle your data securely and in accordance with applicable data protection law.

6. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data immediately, unless we are required to retain it for legal reasons.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your data ("right to be forgotten")
• Restrict or object to how we process your data
• Portability - receive your data in a portable format
• Withdraw consent at any time where consent is the legal basis

To exercise any of these rights, email us at hello@monamoney.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the UK's data protection authority: the Information Commissioner's Office (ICO).

8. Data Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. All data is transmitted over encrypted connections (HTTPS).

9. Children

Mona is not intended for users under the age of 18. We do not knowingly collect data from anyone under 18.

10. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you via the app or by email. The date at the top of this page always reflects the most recent version.

11. Contact

If you have any questions about this policy or how we handle your data, please contact us at: hello@monamoney.co.uk